Websyra – Client Policy

At Websyra, we believe in transparency, trust, and clear communication. This policy outlines our working process and expectations to ensure a seamless experience for our clients.

1. Getting Started (Client Onboarding)

• A project brief with scope, timelines, and deliverables.
• A clear quote or invoice.
• A dedicated point of contact throughout the project.

2. Communication & Availability

• Reachable via email, WhatsApp Business, or preferred platform.
• Standard response time: 1–2 business days.
• Timely and consolidated feedback helps us serve you better.

3. Payments

• Accepted: UPI, bank transfer, or other secure methods.
• 50% advance required to begin work.
• Balance due upon delivery or milestone completion.
• Late payments may delay the project.

4. Revisions

• Two complimentary revision rounds are included.
• Additional revisions may incur extra charges.
• Feedback should be consolidated for efficiency.

5. Privacy & Confidentiality

Your information, assets, and ideas are treated with the utmost confidentiality. We do not share or reuse content without your explicit permission.

6. Cancellations & Refunds

• Full refund available before work starts (minus fees).
• Partial refund possible if the project has begun.
• No refunds on completed digital services.

7. Deliverables & Ownership

Once final payment is received, you’ll receive all promised deliverables. You will own full rights unless stated otherwise.

8. Our Promise to You

• High-quality, custom-built solutions.
• Transparent and timely communication.
• A process that values your vision and time.

9. Contact Us

For questions, support, or collaboration, email us at: websyra.in@gmail.com